About the book-
This book presents a practical way to build and improve business processes, and assists professionals whether they are learning the basics of business process improvement, planning their first improvement project, or evangelizing process oriented thinking throughout their organization.
Who should read this book?
This book is for Agile entrepreneurs, Leaders, QA (Quality Assurance) managers, Management consulting professionals, Production supervisors, Manufacturing heads, CEOs, Directors and all Managers involved in decision-making, directing their organization's sustainability, profitability, and expansion. If you want some new ideas for improving your business and need to get your team involved then this concise self-help, business management book is for you.
This book is also for professionals who are interested in making a career change and wish to embrace business process management (bpm) role. This book simplifies 18 most promising business improvement methodologies, which would help executives; change management professionals improve business situations in their new role as a Business Analyst, Process Improvement, or Process Management Expert.
This book is also for graduate students, budding out of colleges and are in the process of stepping into the industrial world- be it manufacturing or a service industry. This book helps them learn the various methods by which they can improve their company's business, which in turn would help their career growths.
Lastly, but not the least, this book is not body of knowledge (BoK) for certification exam. Rather, this book is for "all business readers" who wish to apply business improvement methodologies to their work place in most beneficial and practical ways.
What will you learn from this book?
In this book, you will learn about:
What is a business process? What are different types of business processes? Why improve a business process?
18 Business Process and Continuous Improvement methodologies such as Kaizen, 5S, Lean, Six Sigma, Capability maturity model integration (CMMI), ISO, Pareto's model, Good manufacturing practises (GMP), Quality by Design (QbD), Just in time, Lean Six Sigma, Total quality management (TQM), Juran's principle, Poka Yoke, CAPA, 8D, Balanced scorecard and Hoshin Kanri.
Advantages of each business improvement methodology. Precautions needed before implementing methodology at your workplace.
Strategic planning and risk assessments involved prior to implementing a business process improvement methodology.
References of their use by startups, small companies who later on became big corporate houses and Fortune 500 companies.
Tips to maximize positive results from executing business process improvement methodologies for your organization.
About the author: Shruti Bhat Ph.D, MBA, Certified Lean Six Sigma Black Belt
Dr. Shruti Bhat is a global leader in operational excellence, business transformation, innovation management and continuous improvement. She is a true Thought Leader with numerous industry awards, patents, publications and successful projects to her credit. She has a Ph.D (Tech) in Pharmaceutics, MBA and is a Certified Lean Six Sigma Black Belt and Kaizen coach. She is the Chief Operations Officer at Innoworks Inc., a Canadian Research & Management Consulting Co.
